This guide is intended as a navigational guide to setting up your Boly wireless camera. With the cellular companies consolidating operational frequencies, discontinuing cellular coverage, and varying their phone/data plans, it has made setting up a wireless camera a bit more daunting and confusing. We hope this quick start guide helps you navigate this jungle a bit more easily and quickly, and as always, please review the entire manual that came with your camera or view an updated version online on our website: https://bolyinc.com/downloads/, under the Camera Manual tab.
Note: All of our current Boly/Scoutguard wireless camera models require a separately purchased SIM card to communicate with the cellular networks – Our cameras utilize the GSM spectrum frequencies, which is a cellular-industry standard and available worldwide. All of our current cameras operate on 3G (3rd generation) networks, with future models using 4G (4th generation) and 4G LTE networks.
- Any SIM card you place in our cameras requires that the SIM card be provisioned with SMS and MMS activated, similar to services activated on a cell phone. Area coverage, text messages and data rates and limitations will vary from service provider to provider and may affect the effectiveness of the camera’s wireless capabilities. Current cellular providers offer strictly data plans for tablets and other handheld devices – These types of plans will NOT work with our cameras as the necessary services (Text messages [SMS] and Video/picture messaging [MMS]) are NOT included or available in these plans.
- SIM Card Size: We recommend using a standard size SIM card (SIM cards can be purchased in different sizes: Standard, Mini, and Nano) – The standard size SIM card fits into our camera’s SIM slot without the use of a SIM card adapter, which seems to make communications and camera operations more reliable.
- IMEI Number: When purchasing your SIM card, most carriers now require you to give them an International Mobile Equipment Identity (IMEI) number. You can find this number on your camera by inserting a SIM card and an SD card in the camera. Go to the last icon in the menu (the one with four squares), scroll down until you see the word VERSION and click on that by pressing the PLAY button. At the bottom, you will see the 15 digit number and a letter IMEI number for your device. This unique number helps identify your specific camera and model to the cellular network and helps the cellular company configure the SIM card with the necessary services for operation. If you cannot find your IMEI number please email us at: email@example.com
- US Customers: We recommend to use AT&T Wireless plans as their 3G cellular coverage and support seems to work best for our customers. Please DO NOT purchase only a data plan, as SMS/MMS services are required for camera operations. When purchasing a SIM card/plan through AT&T, if you give them the correct IMEI number, AT&T’s system should identify what services are necessary for that configured device and provision the SIM card correctly.
- For cameras that can capture images at high resolutions (8 MP and above), we recommend using a Class 10 or SDHC type SD cards. These SD cards are rated to better handle the transfer speed of saving your image from the camera to the SD card memory. Using slower rated cards may cause incomplete or blank/black images, as the large volume of information can not be transferred within normal operations.
Configuring your camera to use your SIM card
- For help setting up you camera to work with your local/regional cellular network, you can download our Microsoft Windows application, BMC Config Tool (zipped), here for most of our current wireless cameras settings for over 40 countries and cellular companies. This application creates a configuration file which can be saved to an SD card, which is then placed in the camera and uploaded upon power up.
- For Apple OS users, you can setup and control our camera using our BGTools app which can be downloaded from the Apple App store – Search for “BGTOOLS”. You may have to manually enable the SMS Control option to “ON” on the camera to allow remote access and configuration.
- For Android users, you can setup and control our camera using our BGTools app which can be downloaded from our website here. You may have to manually enable the SMS Control option to “ON” on the camera to allow remote access and configuration.
Step by Step 983-36M set up guide (By BMC Software)
- Please use the following website(http://www.bolymedia.com/index/Support) to download BMC software into your computer.
- Plug in the SD card to your computer.
- Open the software and follow the Quick Start Guide on page 6 of the User Manual to choose the matching carrier.
- Do the WAP/Internet settings on the software(add 1 at the beginning of the phone number as the area code for the United States).
- After done all the settings, ave it to the SD card.
- Pull out the SD care and plug it into the Camera. Also plug in the SIM card. Turn the switch to the Setup mode and manually send an MMS out GPRS photo following part3.4 of the User Manual(page 9).
- If it successfully sending out the picture, the basic setup is done.
After you configured your camera with the SIM card, we recommend trying a manual Image Send as a test
After you have provisioned your camera with the correct settings, we advise you to test it by doing a manual Send.
- Insert the SD card and SIM card in the camera with the power switch in the OFF position.
- Place the camera power switch to the TEST/SETUP position (Test/Setup Mode).
- Wait for the camera to acquire a signal signal (signal bars in the right hand corner and the carriers name will appear on the screen).
- From the Main startup screen, take a manual photo by pressing the SHOT button (Right arrow button). The camera display screen may go blank for a second or two and then re-light.
- Press OK/play button to view the photos taken on the camera.
- Find the picture you want to send manually.
- Press the MENU button to pull up the SEND TO option that is currently set in the camera settings [We like PHONE MMS for testing simplicity].
- Press OK again to send the picture
NOTE: You have the options of email MMS, email GPRS, Phone MMS in the internet tab of the camera settings. Videos may not send due to the size of video files and limitations set by the SIM card carrier. If everything is provisioned correctly, you will receive the image on your phone or at your email address.